Give Them Something Good To Say
By Editor, March 10th, 2010
Do you truly know what consumers are saying about your brand? Do you know how powerful your website can be in influencing what they actually say?
Our recent point of view, “Give Them Something Good to Say,” reveals that we can inform the social conversation right on your brand’s website – your true digital headquarters.
We uncovered that now, more than ever, the experiences consumers have on your brand’s website shape the opinions they share with one another in social media. A fair amount of the conversation that happens about a brand on Facebook, Twitter and social shopping sites is being fueled by someone’s experience on your site.
Our POV delves into the different ways in which consumers share their opinions in the social space. And in partnering with ForeSee Results, the leader in website satisfaction research, we share with you the key drivers of website satisfaction and likelihood to recommend (and talk about) your brand.



